Tag Archives: Complaints

Updated Kent Online Safety Guidance: Dealing With Complaints by Parents or Carers on Social Networking Sites #esafety

The Kent Area Education Officers (AEOs) and Education Safeguarding Team have updated the  ‘Dealing With Complaints against Schools and Settings by Parents or Carers on Social Networking Sites‘  for September 2017. The document contains: Updated guidance for leaders and managers … Continue reading

Posted in 2017, Colleges and sixth forms, e-Safety, Early Years, Education Leaders and Managers, Kent, Letter, Professional Practice, Safeguarding, Schools, Social Media, Social Networking | Tagged , , , , , , , , , | Leave a comment

Kent Guidance for educations settings when dealing with complaints or issues raised on social networking sites

In January 2016 the Department for Education issued non-statutory guidance, “Best Practice Advice for School Complaints Procedures 2016” (for maintained schools, maintained nursery schools and local authorities). The advice is designed to help governing bodies understand their obligations and duties in … Continue reading

Posted in Complaints, e-Safety, Education Leaders and Managers, Kent, Professional Practice, Professionals, Professionals Online Safety Helpline, Social Media, Social Networking | Tagged , , , , , | Leave a comment